Riosultravel, Agência de Viagens e Atividades Marítimo-Turísticas (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website to ensure you get the best possible experience when browsing our tours, reading our insights, and booking your Algarve adventures.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we deploy, and how you can manage your preferences. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or tablet by websites that you visit. They are widely used to make websites work properly, improve user experience, and provide vital business and marketing information to the website owners. Cookies allow our website to recognise your device and remember your preferences (such as language selection) over time.
2. How We Use Cookies
At Riosultravel, we use cookies to:
- Ensure our website functions correctly and securely.
- Enable our online booking system (Fareharbor) to process your reservations seamlessly.
- Understand how visitors use our website so we can improve our tour descriptions, page layouts, and overall user experience.
- Remember your settings, such as your preferred language, so you do not have to re-enter them every time you visit.
3. Types of Cookies We Use
We categorise the cookies used on our site into four main types:
- Strictly Necessary Cookies: These are essential for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in our contact and booking forms. Without these cookies, services like our online checkout cannot be provided.
- Performance and Analytical Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages (such as the Super Safari or the River Cruise) are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.
- Functionality Cookies: These enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages (for example, video players or language translation widgets).
- Targeting and Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts for our Algarve experiences on other sites (such as Facebook or Google). They do not store directly personal information but are based on uniquely identifying your browser and internet device.
4. Specific Third-Party Cookies We Use
Because of the software we use to run our business, several trusted third parties will place cookies on your device when you browse our site. These include:
- WordPress & Elementor: These set strictly necessary cookies to ensure the website displays correctly across different devices and to manage secure form submissions.
- FareHarbor: Our booking partner uses strictly necessary cookies to track your booking progress, keep items in your shopping cart, and ensure secure payment processing during checkout.
- Google Analytics 4 (GA4) & Google Tag Manager: We use these performance cookies to collect anonymous data about how visitors use our site (e.g., which tour pages are most popular and how long people stay on a page). This helps us optimise our website.
- Google Site Kit & Search Console: While Search Console primarily provides us with search performance data, Site Kit acts as the bridge connecting our WordPress site to Google’s tracking cookies.
5. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject non-essential cookies.
- Cookie Consent Banner: When you first visit our website, you will be presented with a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences.
- Browser Settings: You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject strictly necessary cookies via your browser, you may still use our website, but your access to some functionality and areas (such as the booking checkout) may be severely restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
- Email: reservas@riosultravel.com
- Address: Rua Tristão Vaz Teixeira 15C, 8900-470 Monte Gordo, Portugal
